Frequently asked questions
Short answers to questions we hear often about drains, water heaters, leaks, sewer lines and quotes.
Company
Do you work on both homes and businesses?
Yes. We work on residential and commercial properties. Hydro jetting and drain cleaning are common for businesses with blocked or slow sewer lines.
Are you licensed and insured?
Yes. We are licensed in Ohio, license #48474, and we are insured. We are a family-owned business founded in 2016.
Do you offer discounts for repeat customers?
Yes. We have a Loyalty Club Card that comes with discounts. Ask us about it when you call or request a quote.
Scheduling
How do I request a quote?
Call us at (513) 431-1342 or send the quote form on our contact page with a short description of the problem and your town. Estimates are free.
What are your hours?
Please call (513) 431-1342 to ask about availability for your job. You can also send a request through our contact page and we will get back to you.
Area
Which towns do you serve?
We serve Hamilton, Fairfield, Monroe, Middletown, West Chester, Oxford, Springdale and Sharonville, along with other nearby towns in Butler and Hamilton counties. See our service areas for details.
Services
Why does my drain keep clogging?
Repeat clogs usually mean buildup further down the line, such as grease, hair, scale or roots, that a plunger or store-bought cleaner does not reach. Drain cleaning clears the line, and hydro jetting uses high-pressure water to wash out heavier buildup. A camera or inspection can show if the pipe itself is damaged.
Do you handle sewer line problems and backups?
Yes. We do sewer line repair, sewer pipe relining, hydro jetting and drain cleaning. Which one fits depends on what is causing the backup, so we look at the line first and explain the options.
How do I know if my water heater needs repair or replacement?
A heater that is leaking from the tank usually needs replacing. Problems like a pilot light that will not stay lit or no hot water are often repairable. We do both, and we will tell you which makes sense. See water heater repair and replacement.
What should I do if a pipe bursts or I have a major leak?
Shut off the main water valve right away and open a faucet to relieve pressure. Then call us at (513) 431-1342. We handle leak and pipe repair and can also find leaks in a water service line.
Why does my sump pump run constantly, or not at all?
A pump that runs nonstop may have a stuck float switch, a failed check valve or very high groundwater. One that never runs may have lost power, have a bad switch or have a failed motor. We install and repair sump pumps.
Can you fix a water line between the meter and the house?
Yes. Our water service line repair includes detecting leaks and complete line replacement.